Remote Customer Support & Data Entry Assistant (ENG/FR) – CDI
Company: SNS.
Location: Work remotely from your preferred spot.
Contract Type: Permanent contract (CDI).
Salary: Salary starts at MAD 5’000 for an 80% workload, with performance-based increases, overtime pay, and additional benefits. (Full-time equivalent: MAD 6’250).
Working Hours:
- Monday-Tuesday: 12:00 PM to 9:00 PM Switzerland Standard Time (GMT +1), with a one-hour lunch break from 6:00 PM to 7:00 PM.
- Wednesday-Thursday: 9:00 AM to 6:00 PM Switzerland Standard Time (GMT +1), with a one-hour lunch break from 12:00 PM to 1:00 PM.
- (80% position: approximately 32 hours per week).
Holidays:
- Paid time off on December 24th and 25th.
- A paid half-day off on December 31st and January 1st.
- 10 working days of sick leave or paid time off (PTO).
Summary:
This opportunity offers the flexibility of remote work with competitive compensation. It provides financial and geographical freedom.
Fluency in English and French is essential for this role. No prior experience is required, as we
provide full training to help you acquire additional skills during your tenure.
A good computer and a stable internet connection are required for this remote position.
Our team consists of five individuals who form a close-knit unit: the two co-founders hail from Europe, with one being British and the other Swiss. Additionally, we have three Filipino contractors, who have diligently contributed for two years. They will serve as your mentor, providing comprehensive guidance. Our team embodies vitality and determination, prioritizing values such as kindness, camaraderie, and respect. While work is significant, our commitment to being ethical individuals takes precedence.
Missions:
- Answer our customers in English and French via WhatsApp or emails.
- Enter Data into Google Sheets and the software we created.
About our company: SNS is a fast-growing startup, founded two years ago by two passionate entrepreneurs. We specialize in software automation and data analysis, helping businesses work smarter and more efficiently. Our commitment to expertise and customer service sets us apart in the B2C sector.
About the role: We’re seeking a dedicated Digital Assistant for customer service support and data entry. Responsibilities include assisting customers via messaging and emails, as well as inputting data into our software system.
Skills and experience required:
- Strong fluency in both English and French (written and spoken) is required.
- No prior experience necessary – our training ensures new hires excel in software and customer service.
- A good computer and stable internet connection are required.
Benefits and perks:
- Competitive salary package.
- Permanent contract (CDI).
- Remote work flexibility.
- Overtime compensation.
- Promising career growth. Clear paths inspire loyalty, as seen with our employee, soon your manager.
- Inclusion in a supportive team environment. Our culture promotes kindness and collaboration.
- Opportunity to collaborate with talented individuals from Europe and the Philippines.
Starting date: Beginning of March.
Notice: All interviews will be conducted via Zoom.
Greetings, I have submitted my application, but it was not possible to record an audio, it seems there is a technical problem.
In any case, I am very interested in this opportunity, and look forward to hearing from you.
Hi mr mehdi please i need the gmail adress of the company if you have it
I am very interested in applying for the Remote Customer Support & Data Entry Assistant position at SNS. I am fluent in both English and French and have a strong ability to handle customer interactions and data entry tasks efficiently.
I have a reliable computer and a stable internet connection, and I am eager to contribute to your dynamic team. I would love the opportunity to discuss how I can be a valuable addition.
Looking forward to your response
AYOUB EL ASRI
I am really interested in this position, i submitted my application, hope you contact me soon.
Hello,
I wish to apply for the position of Digital Assistant for customer service support and data entry.
At this moment of my career, I have decided to turn towards remote jobs searching for more flexibility. Today I believe that the opportunity you are offering complies with my dream job and would like to seize this opportunity.
You will find attached my E-mail tdown below. Waiting for your return.
Hello,
I wish to apply for the position of Digital Assistant for customer service support and data entry.
At this moment of my career, I have decided to turn towards remote jobs searching for more flexibility. Today I believe that the opportunity you are offering complies with my dream job and would like to seize this opportunity.
You will find attached my E-mail tdown below. Waiting for your return.
Best regards.
It is impossible to record my voice, it does not work. I rallye wanted to application but it’s impossible.
I hope you going to send me a further email.
Madame, Monsieur),
Etant actuellement à la recherche d’un emploi, je me permets de vous proposer ma candidature au poste de (emploi).
En effet, je suis vivement intéressé(e) par votre annonce qui décrit un profil me correspondant parfaitement.
Travailleur(euse), rigoureux(euse) et disponible, c’est avec un grand optimisme que je postule pour intégrer votre entreprise. Possédant une motivation sans faille, je saurai mener à bien les différentes missions que vous me confierez.
Sociable et à l’écoute, je sais m’adapter à une situation en place et pourrais ainsi m’intégrer sans le moindre problème à votre équipe.
Mon expérience professionnelle et ma volonté me pousse a occuper ce poste, à faire mes preuves. Le challenge proposé est à la hauteur de mes espérances.
Ce nouveau emploi va marquer le début de ma vie active, dont la réussite est entre mes mains.
Je reste à votre disposition pour toute information complémentaire, ou pour vous rencontrer lors d’un entretien.
Veuillez agréer, (Madame, Monsieur), l’expression de mes sincères salutations.